STUDY OF AGRICULTURAL EXTENSION SERVICES TO RICE FARMERS IN PANCA AGUNG VILLAGE
DOI:
https://doi.org/10.35334/iciksa.v0i0.196Abstract
The agricultural extension aims to change the knowledge, skills, and attitudes of farmers for the better. The services provided by extension workers in the extension process are factors that can affect the achievement of agricultural extension goals. This study aims to (1) know the response of farmers to the attributes of agricultural extension services in Panca Agung Village and (2) determine the level of satisfaction of rice farmers with agricultural extension services in Panca Agung Village.  The data analysis used in this study is (1) Descriptive qualitative to determine the attributes of agricultural extension services in Panca Agung Village, (2) Customer Satisfaction Index (CSI) to determine the level of satisfaction of rice farmers with agricultural extension services in Panca Agung Village. The results showed (1) a. reliable extension workers in helping to solve the problems of farmers. b. Swiftly responding to complaints and easy to find. c. Provide guarantees for the success of the innovation provided d. Have empathy, care, a good attitude, use polite language, and be easy to understand. e. Proving the correctness of the innovation delivered (2) the level of satisfaction of rice farmers with agricultural extension workers in Panca Agung Village, including in the satisfied category with a CSI value of 75.34%. This value is in the range between 60% < CSI ≤ 80%.References
Suryana, N. K., & Ningsih, D. S. (2018). Peran Penyuluh Pertanian Dalam Pemberdayaan Kelompok Tani (Studi Kasus Kelompok Tani Subur Di Desa Karang Agung Kabupaten Bulungan). Jurnal Borneo Humaniora, 1(1), 01-06.
Anwas, O. M. (2011). Kompetensi penyuluh Pertanian dalam memberdayakan petani. Jurnal Matematika Sains dan Teknologi, 12(1), 46-55.
Suryana, N. K. (2021). Analisis Kepuasan Kerja dan Produktivitas Penyuluh Pertanian di Kecamatan Lumbis Kabupaten Nunukan. Jurnal agrosainta: Widyaiswara Mandiri Membangun Bangsa, 5(2), 55-61.
Winartha M 2006 Metodologi Penelitian Sosial Ekonomi. Yogyakarta: Andi Ofsset.
Alam, A. S., & Velayati, M. (2020). Tingkat Kepuasan Petani Padi Pandanwangi Terhadap Kinerja Penyuluh Lapangan di Desa Babakankaret Kecamatan Cianjur Kabupaten Cianjur. AGROSCIENCE, 10(1), 84-108.
Subagio, Dini Bayu. 2010. Tingkat Kepuasan Petani Terhadap Kinerja Pelayanan Penyuluh Pertanian Di Desa Situ Udik Kecamatan Cibungbulang Kabupaten Bogor Jawa Barat. Skirpsi. Departemen Agribisnis Fakultas Ekonomi dan Manajemen Institut Pertanian Bogor.
Suryana, N. K., Hendris, H., & Sirdawati, S. (2023). Strategi Pengembangan Media Penyuluhan Pertanian Berbasis Hybrid Pada Era Pandemi Covid 19 Di Kota Tarakan. Jurnal Agribest, 7(1), 29-39.
